Overview
What is HireRight?
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
Read moreRecent Reviews
TrustRadius Insights
HireRight is a versatile tool used by organizations for a variety of pre-employment activities. It helps companies remain compliant with …
Get the best ROI for background checks with HireRight
10
out of 10
January 18, 2023
Incentivized
I use HireRight to run background checks as a pre-hire process for all incoming employees. This allows us to confirm that candidates meet …
You would be RIGHT to use HireRight!
8
out of 10
January 14, 2023
Incentivized
We use HireRight to perform background checks on new hires, and we have also used them to conduct both pre-employment drug screens as well …
Meets our Needs
7
out of 10
January 12, 2023
Incentivized
We are required to use HireRight by the client that we work at as a pre-access item for our employees to be background checked in order …
HireRight Review
8
out of 10
January 12, 2023
Incentivized
We use HireRight when we are looking into hire new employees for our organization. HireRight allows us to keep a running database of all …
Background check software that every organization needs.
9
out of 10
January 12, 2023
Incentivized
It is always important to have a background checkable platform. I love that it's easy to use, employee registration is easy, all you need …
HireRight performs as advertised
9
out of 10
January 12, 2023
Incentivized
HireRight is a partner in our industry that keeps us in compliance with our state and government projects we work on. HireRight performs …
Best BGC platform for Pre Employment Background check
9
out of 10
January 10, 2023
Incentivized
We mainly work with State of Ohio and Hireright is the only approve BGC companies for State of Ohio Background check .We are using since a …
You want to hire right? Use HireRight
10
out of 10
January 10, 2023
Incentivized
HireRight makes us easy for us to collect the data that we need from prospective new hires, from an HR perspective it does a lot of the HR …
HireRight
7
out of 10
January 10, 2023
Incentivized
To run background checks on applicants before they are hired
HireRight for the Win!
9
out of 10
August 29, 2020
Incentivized
.......
Need Improvement
6
out of 10
February 27, 2020
Incentivized
We are using HireRight for all our drug/background screening.
HireRight the first time
8
out of 10
February 21, 2020
Incentivized
Our company uses HireRight through our ADP Run platform. It is used for candidates that we have offered positions as part of their offer …
HireRight and Always Be Compliant
10
out of 10
February 21, 2020
Incentivized
Ever since we started using Hireriht 5 years ago, I have not had to worry about being compliant or forgetting to turn in the I-9s …
You can guarantee you'll get a Hire by using HireRight!
10
out of 10
January 17, 2020
Incentivized
I use HireRight to run background reports in order to approve drivers for hire with the carriers I recruit for. I normally run the …
HireRight Review
8
out of 10
October 24, 2019
Incentivized
It’s is currently being used across our organization. It helps us deal with keeping up with volume hiring for sensitive positions.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
View all pricingN/A
Unavailable
What is HireRight?
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
44 people also want pricing
Alternatives Pricing
What is GoodHire?
GoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.
What is NameScan?
NameScan, a member of the Neurocom group, is based in Australia and provides a publicly accessible online service which enables users to check the names of individual persons or companies instantly, against the Dow Jones Watchlists, which the vendor presents as the most detailed and accurate global…
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is HireRight?
HireRight is a background screening solution. It includes a range of background checking services, and supports international and multinational organizations. HireRight includes criminal background checks, identity checks, candidate experience checks, and driving records, among other types of background checks. The product also provides tailored features for businesses in transportation, healthcare, education, retail, financial services, non-profits, and small businesses. HireRight is a standalone background checking solution, and is designed to integrate with other ATS products with fuller recruitment capabilities.
HireRight Competitors
- ACRAnet
- TransUnion SmartMove
- Findigs
- Accio Data
HireRight Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
ACRAnet, TransUnion SmartMove, and Findigs are common alternatives for HireRight.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of HireRight are from Mid-sized Companies (51-1,000 employees).
Comparisons
View all alternativesCompare with
Reviews and Ratings
(79)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content?
- Business Problems Solved
- Pros
- Cons
- Recommendations
HireRight is a versatile tool used by organizations for a variety of pre-employment activities. It helps companies remain compliant with regulations and ensures that employees meet the required standards. With its user-friendly interface, HireRight makes it easy for organizations to register employees using just their name and email address. The product excels in verifying the backgrounds of US-based employees, making it an ideal choice for running background reports on potential hires. HireRight also proves valuable in approving drivers for hire by providing comprehensive reports such as MVR, SSI, CID List, and DAC reports. Additionally, it allows organizations to maintain a database of potential candidates and track their progress from the initial interview stage to full employment. By performing pre-employment screenings and background checks, HireRight assists companies in maintaining compliance with state and government projects. It is also instrumental in conducting pre-employment tests and annual MVR checks throughout the company, contributing to a streamlined hiring process.
One aspect that users appreciate about HireRight is its ability to consolidate various employment-related tasks into one platform. From background checks and drug screenings to I-9 compliance, HireRight provides businesses with a central hub for all their employment needs. This consolidation not only ensures easy access to essential information but also makes it convenient for multiple sister companies to use the same system efficiently. For example, some users have noted that HireRight has been a great time-saver when it comes to handling background checks and drug screenings on specific projects that require badging. Another advantage of using HireRight is its ability to foster consistency when running backgrounds for similar positions within an organization. By maintaining standardized processes, companies can ensure fair hiring practices while reducing potential risk associated with negligent hiring decisions.
Recruiting roles benefit substantially from the use of HireRight as it aids in candidate verification after hiring and obtaining necessary DOT file information. Furthermore, organizations rely on HireRight's expertise as a leading provider of on-demand employment background checks. By using HireRight, businesses can align their pre-employment activities, enhancing the quality of hires and mitigating employment risk. This is particularly important for positions that involve sensitive responsibilities such as handling money or patients, where organizations need assurance that candidates have no prior issues in such areas.
HireRight plays a crucial role within HR departments by facilitating employee background checks, which are often a condition for job offers being extended. Its quick and efficient process enables organizations to conduct these checks with just a few steps, ensuring that they have reliable information when making hiring decisions. Overall, HireRight provides businesses with the peace of mind that comes from conducting thorough background checks and drug screenings. By utilizing HireRight, organizations can ensure compliance with client requirements, industry regulations, and internal policies regarding employee screenings. For instance, some clients mandate the use of HireRight as their background checking vendor to make sound and compliant hiring decisions. Additionally, HireRight offers the flexibility to perform both pre-employment and random drug screens, helping businesses maintain a safe and drug-free work environment.
One key benefit reported by HR departments is the convenience of having all pre-employment activities in one place. From background checks to drug screens and I-9 compliance, HireRight streamlines the entire process, saving time and effort for HR personnel. It also serves as a valuable resource for maintaining a database of potential candidates, enabling organizations to track applicants' progress from initial screening to full employment seamlessly.
Furthermore, HireRight plays a pivotal role in risk management for companies in various industries. By conducting comprehensive background checks and verifying qualifications, organizations can reduce the chances of hiring individuals with a history of violent criminal behavior or other concerning issues. This aspect is particularly crucial when dealing with positions that require a high level of trust or responsibility.
Ultimately, HireRight helps businesses make well-informed hiring decisions by providing them with accurate and reliable information about potential employees. Its user-friendly interface, range of services, and ability to streamline various pre-employment activities make it an essential tool for organizations looking to ensure compliance, maintain consistency in hiring practices, and reduce employment risks.
Email invitation feature: Users have found the ability to send email invitations to candidates for completing and submitting their own background investigation information to be a game changer. This pro has been mentioned by multiple reviewers, as it speeds up the hiring process and makes it easier for candidates to complete required paperwork.
Batch upload option for drug screening rosters: Many users appreciate the batch upload option for random drug screening rosters, finding it intuitive and accurate. This pro has been mentioned by a number of reviewers, as it allows them to make selections in a timely manner and directly notify managers without additional paperwork.
Wide assortment of training options: Reviewers have highlighted the wide assortment of training options offered by HireRight, both for system users and compliance updates. This pro is frequently mentioned, as it makes it easier for Employee Services teams to stay updated on regulatory changes.
Quality Expectations: Some users have expressed dissatisfaction with the quality expectations of the product. They feel that certain checks, such as ValidateCompetitorNames and ValidateLLMLanguage, are not meeting their standards. These users believe that these checks should be improved to ensure better accuracy and reliability.
Line Break Counts: Several reviewers have mentioned issues with line break counts in their feedback. They have reported instances where the number of line breaks exceeded the acceptable limit set by the software. This has caused frustration among users who expect precise formatting in their content and would like to see improvements in this area.
Plagiarism Wordcount Limit: A number of customers have raised concerns about the plagiarism wordcount limit imposed by the system. They feel restricted by a maximum limit of 15 words for ngrams of 9 and one word for ngrams of 13 when checking for plagiarism. Users express a desire for more flexibility in order to effectively verify originality without being hindered by these limitations.
Based on user reviews, there are three common recommendations for HireRight:
Improve Communication and Document Upload: Users suggest enhancing communication between the documents department and users. They recommend better communication channels and the ability to upload requested documents directly into the user's portal.
Consider Local Background Check Companies: Some users recommend exploring local background check companies instead of using HireRight. They believe that partnering with a local company can lead to better results and avoid potential loss of candidates.
Thoroughly Research Other Options: Many users advise considering other options due to reasonable pricing and quick implementation. While some praise HireRight for its efficiency and customer support, others suggest looking into alternative solutions that offer better customer service and more tailored features.
Overall, it is advisable for businesses to ensure effective communication with the documents department, consider local background check companies, and thoroughly research other options before committing to HireRight.
Attribute Ratings
- 9.1Likelihood to Renew2 ratings
- 8Usability1 rating
- 8.8Support Rating7 ratings
Reviews
(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
January 18, 2023
Get the best ROI for background checks with HireRight
Verified User
Manager in Human Resources
Medical Practice Company, 501-1000 employees
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Accurate reporting
Timely processing
Intuitive for users
Easy of use for applicants
Responsive customer service team
Honestly cannot think of anything to say here - the vendor quickly adapts to maintain compliance; communicates in a timely and effective manner; and provides opportunities to customer to learn more about their processes/legal updates
January 14, 2023
You would be RIGHT to use HireRight!
Verified User
Contributor in Human Resources
Warehousing Company, 10,001+ employees
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Background Checks
Random/Pre-employment drug screen location finder
Random/Pre-employment drug screen results
Works with our internal HR system so all info is automatic
More frequent updates on background screenings
January 12, 2023
Meets our Needs
Verified User
Professional in Human Resources
Construction Company, 1001-5000 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Quick Turnarounds
Easy to Complete Background Checks
Current status of Background Checks
Does not hold history of background checks past 150 days
Okay customer service, but not great
Does not identify duplicate entries
January 12, 2023
HireRight Review
Risk Advisory Senior Manager
CFGI (Accounting, 501-1000 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Decreased wait time in hiring
Faster background check times
Real time updates to status of checks
More integration with other applications
Ability to sign documents within the application
Trying to find some information on metrics is difficult
January 12, 2023
Background check software that every organization needs.
Consultant
T-Systems ICT India Pvt. Ltd. (Information Technology & Services, 5001-10,000 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Customer service is very useful and we get a swift response from them.
It is integrated with our workflow so its easy to set up.
It creates a record of each employee in the system which makes it simple to store data safely.
Sometimes the drug testing results came off however its a minor bug that can be improved with update.
During a background check when we the customer representative change in between calls we need to start from scratch again.
It's UI is little bit out dated.
January 12, 2023
HireRight performs as advertised
Owner
Architectural Concrete Solutions, Inc. (Construction, 11-50 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Drug free and background checks
Quick turnaround of data
Partner with other companies for compliance
Contact person for issues
January 10, 2023
Best BGC platform for Pre Employment Background check
Recruitment Specialist
American business solutions Inc (Computer Software, 51-200 employees)
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Employment check
Criminal check
Urine test
SSN track
Sometime time taking
High costly
Integration to Vectovms
January 10, 2023
You want to hire right? Use HireRight
Manager of Instructional Design
iBASEt (Information Technology & Services, 1001-5000 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Easy to send out to candidate
Easy integration with current HR portal
Very short learning curve
Needs a function for re-hires especially in contract roles
January 10, 2023
HireRight
Verified User
Contributor in Other
Computer Software Company, 501-1000 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Runs International checks
Provides status notificaiotns via email
Has live chat
Slack integration
Dedicated CRM
Faster completion times for international checks
August 29, 2020
HireRight for the Win!
Verified User
Employee in Human Resources
Music Company, 201-500 employees
Score
9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
...
...
...
...
...
Nothing to mention as the pr
February 27, 2020
Need Improvement
Verified User
Manager in Human Resources
Transportation/Trucking/Railroad Company, 501-1000 employees
Score
6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Customer Service
Ease of Use
User-Friendly portal
Result Delivery
Better Relations with Clinics
Add More providers in network
February 21, 2020
HireRight the first time
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
User-friendly
Fast results
Doesn't catch all information.
February 21, 2020
HireRight and Always Be Compliant
HR Director
Poly Pharmaceuticals, Inc. (Pharmaceuticals, 11-50 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
The website is easy to navigate
Reports are timely and easy to read
The only improvement I would like to see is a more timely notification if an employer has missed providing documentation, i.e., I-9, within the three days of hire.
January 17, 2020
You can guarantee you'll get a Hire by using HireRight!
Lead Recruiter
SL Recruitment Resources (Transportation/Trucking/Railroad, 501-1000 employees)
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
The staff at HireRight is top notch. When I need help they're on top of it.
HireRight makes my job much easier by qualifying drivers ahead of the game.
I wish HireRight offered the PSP report.
The integration process is kind of slow. They can improve on that some.
October 24, 2019
HireRight Review
HR Coordinator
Associated Students California State University-Sacramento (Higher Education, 201-500 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Accessible
Easy to view
Easily maintains employee records for rehires
It would be nice to be able to choose the facility the employees are going to instead of them choosing based on their location.
Wish there was an end user manual so I would be able to troubleshoot should employees need help ordering their background checks/ drug tests.
Would be nice to have a high level overview of how the drug testing/ background process works to share with hiring managers.
October 07, 2019
HireRight is Great
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Background checking socials
Checking court systems
Tracking applicant data
Not keeping records long enough
Sometimes the checks take too long
December 12, 2018
Flexible and compliant
Director of Human Resources/Director of Talent Acquisition
DPI Specialty Foods (Wholesale, 1001-5000 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Can set up levels of backgrounds for certain sets of positions
Dedicated customer support
Communicating issues with specific background reports more often
November 17, 2017
How to "HireRight"
Verified User
Director in Human Resources
Biotechnology Company, 10,001+ employees
Score
10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Quality of work
Turnaround time
Ability to support program requirements on a global scale
They have a very user friendly platform and continue to improve the service delivery
Account management and thought partnership are the best I have seen.
The chat feature is a great value add but there can be delays at times.
March 27, 2017
Hire Right Review
Verified User
Team Lead in Human Resources
Human Resources Company, 1001-5000 employees
Score
7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
The background checks themselves are aesthetically pleasing, which makes it easier to review results.
Customer service, as the lowest level doesn't always seem to have the same or similar responses. Some will say they can do certain things and some will say they cannot.
Account management for one particular client was terrible. Anytime we asked for her assistant she referred us to the customer service email. This client paid for the account manager and there was no value-add for having her.
Mistakes were often made with international education checks. Often times we had to collect our own information or documents. Many times I noticed incorrect phone numbers being reached out to.
August 26, 2016
HireRight - Pre-Employment Screenings
Employee Services Coordinator
Hajoca Corporation (Wholesale, 1001-5000 employees)
Score
9 out of 10
Vetted Review
Verified User
Pros and Cons
Ease or ordering eCOC screenings
Speed of completion
Paperless ordering options
Front end customer support
Addressing technical issues/problems
Collection Site management
August 22, 2016
A dot professional's review.
Safety and Compliance Supervisor
Artur Express, Inc. (Transportation/Trucking/Railroad, 201-500 employees)
Score
8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Express background checks
DAC Info easily accessible
Integration with Tenstreet
When not using through Tenstreet, the process takes much longer than I apreciate spending.
August 17, 2016
HireRight - Through The Eyes of a Recruiter
Driver Recruiter
Cheeseman Transport (Transportation/Trucking/Railroad, 201-500 employees)
Score
6 out of 10
Vetted Review
Verified User
Pros and Cons
Quick turnaround on reports (DAC, CDLIS)
Low Cost
Criminal background checks turnaround time can be lengthy
Customer service specialists not equipped for specific industries (e.g. Transportation, Healthcare, etc.)
August 16, 2016
HireRight is User Friendly!
HR Assistant
System Soft Technologies (Information Technology and Services, 201-500 employees)
Score
9 out of 10
Vetted Review
Verified User
Pros and Cons
Support: online live chat, email, and phone. This makes it so much easier to get help when you need it in whatever way is most convenient for you.
Giving detailed updates on pending checks. When I go look to see why a check is still pending there are notes with dates and times detailing what they are waiting for or what has been done.
HireRight is usually pretty quick on turn around time.
Aan area to put in notes/comments on background checks.
More report options.
August 16, 2016
Ease of access, quick turnaround time
Recruiter
Cheeseman Transport (Transportation/Trucking/Railroad, 201-500 employees)
Score
9 out of 10
Vetted Review
Verified User
Pros and Cons
Instant turnaround for DAC employment. - Quick response without contacting employers
Live Help - Instant chat function to contact customer service for any question or concern
Cost Effective
Turnaround time for background screenings can take a few days.
A more detailed report for backgrounds would be helpful.
August 16, 2016
HireRIght - Best with Taleo
HR Analyst
Signature Flight Support (Airlines/Aviation, 1001-5000 employees)
Score
5 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
Turnaround times are faster than other background check vendors.
Easier system to read results and order.
Keeps you up to date with new laws and regulations via email so your company can stay in compliance.
Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.